Our No-Worries Two Year Guarantee 

Two Year Guarantee on Trees and Shrubs

We are committed to your gardening success and strive to be your preferred nursery. Because we love to see you succeed, all our outdoor trees & shrubs are guaranteed for two years after purchase.

Excludes - Annuals, Perennials, Sod, Houseplants, Tropicals, any Trees or Shrubs discounted more than 25% off, plants not properly watered, anything damaged by an act of God & natural disasters. 

  • All returned trees and shrubs must be accompanied by the original receipt, or you need to be in our system as a Preferred Customer.

  • Trees or shrubs discounted more than 25% cannot be replaced. If the discount was more, we will only give you the value of what you paid to go toward your new tree. 

  • You must be a member of our Preferred Customer Program.

  • Dead or non-salable plant material cannot be exchanged or refunded unless covered by the 2-year Guarantee on trees and shrubs.

  • Only one plant replacement is allowed. If the replacement plant dies, it is not eligible for our 2-year guarantee.

  • There are no refunds or merchandise credits for trees and shrubs that were not properly watered.

  • Our 2-year guarantee is non-transferable with a change of homeownership.

 

Return Policy

  • All returns and exchanges must be accompanied by the original receipt (or you must be a Preferred Customer) and completed within 30 days of purchase.

  • All returned trees & shrubs can only be replaced once during our 2-year guarantee.   

  • A refund will only be issued for the salable product, in the same manner, it was purchased. Cash purchases over $100 will be refunded by check or credit card.

  • Dead or non-salable plant material cannot be exchanged or refunded unless covered by the 2-year Guarantee on trees and shrubs.

  • An exchange, store credit, or merchandise return will be issued only for the amount paid at the time of the original purchase. Cash refunds over $100 will be issued by check request.

  • Check purchases will be refunded by check once the deposited check has cleared, the amount is not to exceed $100.00. All purchases by check or cash greater than $100.00 will be issued a check from our business office within 10 business days.

  • If you received a Dothan Nurseries product as a gift and no receipt is available, an exchange may be accepted with management approval. However, we reserve the right to refuse an exchange without a receipt.

334.794.6774

1300 Montgomery Hwy
Dothan, AL 36303

office@dothannurseries.com

Our Hours: 

Monday -- Friday 9 AM to 5 PM

Saturday 9 AM to 4 PM

 Closed Sunday

  • Facebook
  • Instagram